Introduction
This Privacy Policy explains how Bootup collects, uses, stores, and protects your personal information when you use our mobile application on iOS and Android platforms. It also describes your rights regarding your data and the steps we take to ensure its security.
At Bootup, we value your privacy and are committed to safeguarding your personal information. By using the Bootup mobile app, you agree to the terms of this Privacy Policy.
Information We Collect
- Personal Information
- Name, email address, and account credentials for registration and login.
- Billing and shipping address for purchasing STEM toolkits.
- Payment information to process transactions securely.
- Device Information
- Device type, operating system, and app version.
- General location data for personalization (optional and can be disabled via device settings).
- User-Generated Content
- Feedback, course progress, and quiz responses that you voluntarily provide.
- Payment Information
- Payment details processed through secure third-party gateways for subscriptions and purchases. Bootup does not store payment information directly.
- Automatically Collected Information
- App usage data, such as time spent on courses, interactions, and feature usage.
How We Use Your Information
We use your information to:
- Provide access to courses and manage subscription plans (free, monthly, or annual).
- Facilitate the purchase of toolkits and ensure timely delivery.
- Personalize your learning experience based on your preferences and activity.
- Communicate updates, promotional offers, and important service notifications.
- Analyze app performance and improve course content and app features.
- Support customer service and address technical issues.
Data Sharing and Disclosure
Bootup does not sell or share your personal information with third parties, except in the following circumstances:
- Payment Processing: Your data is shared with secure payment gateways to process transactions.
- Delivery Services: Shipping details are shared with logistics providers to deliver toolkits.
- Legal Requirements: We may disclose your information to comply with legal obligations or to protect our rights, property, and safety or that of our users.
User Rights and Choices
- Access and Updates: Users can review and update their personal information directly through the app.
- Data Deletion: You can request the deletion of your account and associated data by contacting support.
- Communication Preferences: Users can opt-out of receiving promotional notifications through app settings.
- Parental Consent: For users under 15, parental consent is required to create accounts and make purchases
Security Measures
We take robust measures to protect your data, including:
- Encryption of sensitive data during transmission and storage
- Secure processing of payments through trusted third-party gateways.
- Restricted access to personal information, ensuring only authorized personnel can access your data.
Although we implement strict security protocols, no system is completely secure. Users are encouraged to protect their accounts by using strong passwords and keeping their login credentials confidential.
Account Deletion
Users have the right to request the deletion of their Bootup account and all associated data. To initiate the account deletion process, please follow the below steps:
1. Submit a Request: Send an email to admin@gobootup.com including your full name and registered email address to help us verify your identity. Use the subject line as “Account Deletion Request”.
2. Deletion Confirmation: Once your identity is verified, we will process the deletion of your account and all associated data. You will receive an email confirmation once the process is complete.
Important Notes:
Deleting your account is permanent and cannot be undone. All data, including course progress, subscriptions, and purchase history, will be erased.
If you have an active subscription, account deletion will cancel any recurring payments associated with the subscription.
Retention Policy
We retain personal information as long as it is necessary to provide our services, fulfill legal obligations, or improve app performance. Upon account deletion, any remaining data is anonymized for analytics or securely deleted.
Policy on Minors
Bootup is designed for students aged 5 to 15. Parents or guardians must provide consent for children under 15 to use the app and make purchases. We take extra precautions to ensure the privacy and safety of young users.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our services or practices. Significant updates will be communicated through in-app notifications. Continued use of Bootup after updates indicates your acceptance of the revised policy.
Contact Information
For questions or concerns about this Privacy Policy, please contact:
Email: admin@gobootup.com
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